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Privacy policy

NDIDI (“NDIDI,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, store, and protect personal information we may collect from and about you when you visit or use our website, purchase our products, or otherwise interact with us online (collectively, the “Service” or “Website”). It also explains your rights and choices regarding your personal information and how you may access, update, or delete it.

This Privacy Policy is designed to comply with applicable U.S. laws, including New York State laws such as the New York SHIELD Act, as well as other applicable federal and state consumer protection and privacy laws.

SECTION 1
PERSONAL INFORMATION WE RECEIVE ABOUT YOU AND HOW WE USE IT
1.1 Information You Give to Us

We collect personal information that you voluntarily provide to us when you interact with NDIDI. This includes when you fill out forms on our Website, create an account, place an order, subscribe to emails, participate in promotions or surveys, contact customer support, or otherwise communicate with us by email, phone, or other means.

Personal information may include, but is not limited to, your name, billing and shipping address, email address, phone number, payment information, order history, and any other information you choose to provide. These categories of personal information are described in Annex 1.

We use this information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate with you about your purchases or account

  • Improve our products and services

  • Comply with legal obligations

1.2 Information We Receive From Other Sources

We may receive personal information about you from third parties we work with, such as payment processors, shipping carriers, marketing partners, analytics providers, and fraud-prevention services, subject to your agreements with those third parties and applicable law.

1.3 Information We Collect Automatically

When you access or use our Website, we may automatically collect certain information about your device and usage, including IP address, device identifiers, browser type, operating system, referring URLs, pages viewed, and interactions with the Website.

We collect this information through cookies, pixels, web beacons, and similar technologies. These data help us understand how users interact with our Website, improve functionality, and enhance your shopping experience. Categories of automatically collected information are described in Annex 2.

1.4 Information From Public or Permitted Sources

Where permitted by law, we may supplement the information we collect with publicly available information or information provided by third parties, such as demographic data or fraud-prevention signals.

1.5 Combining Information

We may combine information we collect directly, automatically, or from third parties to provide a more seamless and personalized experience across our Website and services.

1.6 Aggregated and Anonymized Data

We may anonymize or aggregate personal information so that it no longer identifies you. We may use and share such data for business purposes including analytics, research, service improvement, and product development.

SECTION 2
DISCLOSURE OF YOUR PERSONAL INFORMATION
2.1 No Sale of Personal Information

NDIDI does not sell your personal information.

2.2 When We Share Personal Information

We may share your personal information only in the following circumstances:

  • To complete transactions or provide services you request, such as with payment processors, shipping carriers, and customer service providers

  • To comply with legal obligations, including lawful requests by public authorities or to protect against fraud or illegal activity

  • Business transfers, such as in connection with a merger, acquisition, restructuring, or sale of assets

2.3 Future Uses

If we intend to use or disclose your personal information for a purpose not described in this Privacy Policy, we will provide notice and, where required by law, an opportunity to opt out.

2.4 Public Forums and Social Media

Our Website or social media pages may allow you to post content publicly. Any information you share in these areas may be read, collected, and used by others. To request removal of personal information from publicly accessible areas controlled by NDIDI, please contact us at service@ndidi.com

2.5 Testimonials

We may display customer testimonials or reviews. We obtain consent before posting testimonials that include personal information. To request an update or removal, contact us at service@ndidi.com

SECTION 3
YOUR PRIVACY RIGHTS
3.1 Your Rights

Depending on your location and applicable law (including New York State law and, where applicable, California and EU law), you may have the right to:

  • Access your personal information

  • Correct inaccurate or incomplete information

  • Request deletion of your personal information

  • Restrict or object to certain processing

  • Opt out of certain marketing communications

  • Receive your personal information in a portable format

  • Not be discriminated against for exercising your privacy rights

3.2 Exercising Your Rights

To exercise any of these rights, please contact us at info@ndidi.com We will respond within the time required by applicable law (generally within 45 days). We may need to verify your identity before processing your request.

You may also designate an authorized agent to submit a request on your behalf, where permitted by law.

3.3 New York Residents

Under the New York SHIELD Act, NDIDI maintains reasonable administrative, technical, and physical safeguards to protect the security, confidentiality, and integrity of private information. New York residents may contact us with questions or concerns about data security at service@ndidi.com

3.4 European Union Residents

If you are located in the European Union, NDIDI acts as a data controller under applicable EU data protection laws. You also have the right to lodge a complaint with your local data protection authority.

SECTION 4
MARKETING AND ADVERTISING
4.1 Marketing Communications

We may send you marketing communications about NDIDI products, launches, or promotions. These communications are sent in accordance with applicable laws, including the CAN-SPAM Act.

4.2 Opting Out

You may opt out of marketing emails at any time by using the unsubscribe link in our emails or by contacting us directly. Transactional or service-related communications may still be sent as permitted by law.

SECTION 5
STORING AND PROTECTING YOUR INFORMATION
5.1 Security Measures

We implement reasonable safeguards to protect your personal information, consistent with the New York SHIELD Act and other applicable laws. Payment information is encrypted in transit using SSL or similar technologies.

5.2 No Absolute Security Guarantee

While we take reasonable steps to protect your information, no method of transmission over the internet or method of electronic storage is completely secure.

SECTION 6
DATA RETENTION

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer required, it is securely deleted or anonymized.

SECTION 7
COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies to operate and improve our Website, analyze usage, and support marketing efforts.

You may manage cookies through your browser settings. Blocking certain cookies may affect Website functionality.

Third-party partners may also place cookies on your device. We do not control these cookies, and their use is governed by the third parties’ privacy policies.

SECTION 8
THIRD-PARTY LINKS

Our Website may contain links to third-party websites. NDIDI is not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing personal information.

SECTION 9
CHILDREN’S PRIVACY

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will delete it promptly.

SECTION 10
CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will be effective as of the date posted. Your continued use of the Website constitutes acceptance of the revised policy.

SECTION 11
CONTACT AND NOTICES

If you have questions about this Privacy Policy or our privacy practices, please contact us at: service@ndidi.com